Wristbands

Register your wristband and enjoy faster transactions, shorter lines, and an overall better experience.

Wristband Registration

The Texas Eclipse Festival is a cashless event, meaning your wristband serves as your ticket and wallet. However, please do not put on your wristband until the event day, as it's not adjustable, and a replacement fee may apply.

Your wristband is your entry ticket and payment method for food, drinks, and merchandise. Simply link your credit card to your wristband and tap to make purchases, eliminating the need to carry cash or risk losing cards. Cash can also be uploaded to your wristband at the festival info and customer service booths, offering flexibility to those who do not want to use a credit card and reducing the necessity of carrying your wallet.

Quick Points

  • Wristbands will be mailed to you prior to the event.
  • Once your wristband ships, you'll receive a tracking email.
  • If you are purchasing tickets on behalf of friends, you will receive all wristbands.
  • Orders placed outside the United States will NOT be shipped and will only be available for off-site pickup and on-site pickup.
  • Orders placed after Friday, March 22nd at 11:59 PM will NOT be shipped and will only be available for off-site pickup and on-site pickup.

Register & Tap

Step 1: Register Your Account!
Visit the festival wristband portal to register your wristband and link a debit or credit card to your account!

Step 2: Wear Wristband!
Attach to your right wrist. Not too tight, not too loose. Valid for the entire festival - don't take it off!

Step 3: Tap and Go!
It's that easy. Your wristband is your ticket and your wallet!

$5 Merch Bonus

Set yourself up for a bonus; you deserve it!

Those who register in advance of the start of the event (until Wednesday, April 3 at 11:59 PM CT) will receive a $5 off merch coupon.

Wristband Pickup

We strongly recommend visiting our off-site wristband pickup locations before arriving onsite.

All wristbands purchased by Friday, March 22nd at 11:59 PM will be shipped in advance to the address provided at the time of purchase. If you ordered your entire crew's tickets, all the wristbands will arrive at your address. Orders are fulfilled by your postal carrier. Mail fulfillment occurs in waves and begins at the end of February.

Upon shipment, you'll receive a tracking email. If you don't receive your wristband right away, it's because they ship in waves at the end of February. If you purchase a festival ticket after the cut-off date or placed an international order, visit the "Wristband Pickup" tent at the main entrance. Please bring a valid photo ID and your ticket order.

Off-Site Pickup

Missed the shipping deadline for your wristband or are you a first-time festie who put your wristband on too tight (no judgment)? No problem!

Get your festival admission sorted early, visit off-site wristband pickup at a location listed below with valid photo ID and your ticket order to pick up your wristband on weekdays preceding the event!

DoubleTree by Hilton Austin Northwest Arboretum

Austin International Airport (AUS)

  • Corporate Hospitality Staffed Meet and Greet Center at the east end of baggage claim near carousels 5 and 6.
  • Dates: Wednesday, April 3 – Saturday, April 6
  • Hours: 8 AM – 5 PM CST

On-Site Pickup

If you did not receive your wristband by mail or at off-site pickup, please bring a valid photo ID and your ticket order to the on-site WRISTBAND PICKUP tent at the main entrance to receive a wristband.

Please expect longer than usual wait times when on-site and visit early wristband pickup locations whenever possible.

On-Site Hours of Operation

  • Wednesday, April 3: 12:00 PM – 8:00 PM
  • Thursday, April 4: 12:00 PM – 8:00 PM
  • Friday, April 5: 8:00 AM – 10:00 PM
  • Saturday, April 6: 8:00 AM – 10:00 PM
  • Sunday, April 7: 8:00 AM – 10:00 PM

Wristband FAQ

What is a cashless account?

Think of a cashless account as a linked bank account and your RFID wristband as the key to that account. The credit card or debit card you register are stored in this account, and each time you tap your wristband to make a purchase, the amount will automatically be deducted from your linked cards.

Why is it important to register your wristband?
  • Ability to link your cards to your account in advance, saving you time from visiting a Top-Up Station at the event.
  • Tracking of your on-site purchase.
  • If you ever lose or break your wristband, customer service can cancel and re-issue you a new wristband and transfer your account – but only if you are registered.
  • Contest and prize giveaway opportunities.
Can I link more than one wristband to my account?

No, each wristband will have its own account. If you want to share your credit card or debit card with others in your group, simply have them upload your card info to their account.

How do I make a purchase with my wristband?

Now that you’ve registered your account, you can make cashless purchases for food, drinks, and merchandise at the event. Once you’re at a vendor location:

  • Tap your wristband on the RFID reader.
  • Place your order with the staff.
  • Tap your wristband a second time to confirm your transaction.

The amount will automatically be deducted from your account. It’s that easy!

Can I split the cost of something with a friend?

No, you cannot split payment for an item. Only one wristband can be used to open the transaction, and that same wristband must be used to close and confirm the purchase. This is a security feature to ensure the purchaser is in control of their own spending.

How do I get a replacement wristband if it's too tight?

To get a replacement wristband, visit Customer Service and show proof of your original event ticket purchase along with a valid photo ID. If someone else bought the tickets on your behalf, you would need to bring the original purchaser with you to the kiosk and show proof of purchase along with a valid photo ID. Fees may apply for replacement wristbands.

Wristband Support

If you have questions regarding your physical wristband, please contact howdy@seetexaseclipse.com.

For all other inquiries regarding wristbands, please contact support@bestringpos.com.

For faster resolution, be sure to include the following information:

  • Full registered name.
  • Wristband number(s).
  • What action are you trying to take (topping up, registering, etc.).
  • Where the problem appears (e-mail, login screen, external payment site, etc.).
  • What is the exact error message is.
  • Transaction number (if applicable).

If you have questions on-site at the event, please speak with a representative at customer service or a wristband station.